Medical transport · product
A patient app to book an ambulance now or for a planned appointment, an admin portal running dispatch and the fleet, and a crew app that receives the job — one live picture of every vehicle and ETA.
01
Patient app
Book now or schedule
02
Admin portal
Dispatch, assign, monitor
03
Crew app
Job, navigation & status
04
Facility handover
Pre-arrival notice
3
Applications, one trip record
Live
Vehicle positions on the map
2 paths
Emergency now, or booked ahead
24/7
Built for continuous ops
One system · three surfaces
Three applications, one trip record — emergency requests going straight to the nearest available crew, planned trips reviewed and assigned by your team.
01
Surface 01
Patient App
How a trip starts. The patient — or whoever books for them — requests an ambulance now or for a planned appointment, then follows it through to arrival without phoning to ask.
iOS + Android
native builds
Book now
or schedule ahead
Live
status & tracking
Emergency booking, dispatched at once
An urgent request goes straight to the nearest available crew.
Or schedule ahead
Planned journeys and standing runs like dialysis, return legs included.
Request with the detail that matters
Pickup, destination, wheelchair or stretcher needs, oxygen, escort.
Transparent request status
Dispatched or awaiting assignment, then crew and ETA — each step visible.
Live vehicle tracking
Once a crew is on the job, the vehicle and its ETA show on the map.
Shares one trip record with the other two surfaces
02
admin.yourservice.com/requests
Surface 02
Admin Portal
The control point. Emergency requests dispatch to the nearest available crew with your team watching and able to redirect; planned trips wait in a queue to be reviewed and assigned by hand.
Auto or manual
dispatch per path
Needs-matched
crew & vehicle
Full
audit trail
Emergency auto-dispatch
Straight to the nearest suitable crew, with override on the board.
Review queue for planned trips
Approve, decline with a reason, or send back for more detail.
Assign the right crew & vehicle
Matched on stretcher capacity, crew qualification and shift cover.
Live fleet board
Every vehicle, crew and job on one map with the day's trips.
Fleet, crew & shift roster
Vehicles, shifts, qualifications and station cover in one register.
Trip & utilisation reporting
Volume, on-time arrival and utilisation by station, exportable.
Roles & audit trail
Role-based access, with every dispatch, approval and change logged.
Shares one trip record with the other two surfaces
03
Surface 03
Crew App
What the crew carries. The job arrives already assigned, with addresses, mobility needs and navigation — and every status they tap flows straight back.
iOS + Android
native builds
1-tap
status updates
Offline
capable
Emergency alerts & acknowledgement
Urgent jobs alert on device, and the crew's acknowledgement is recorded.
Turn-by-turn navigation
Routing to pickup and facility, with position streaming back.
Patient record & handover
Needs shown before arrival; the handover note is ready on arrival.
One-tap status timeline
En route, arrived, aboard, clear — each step stamped automatically.
Works through dead spots
Usable with no signal, syncs once back in coverage.
Shares one trip record with the other two surfaces
Scheduling / facility integration
Zero
trip history migrated
Your existing records stay the system of record
Two-way
status sync, live
Portal, app and vehicle always agree
Open
REST + webhooks
Plus scheduling, AVL and mapping feeds
01
To your patient scheduling, billing and vehicle trackers.
REST
Webhooks
AVL feed
02
Every source into one trip and one vehicle record.
Trip
Vehicle
Patient
03
Encrypted, role-gated and audited per record.
TLS 1.3
Role-gated
Audit logged
04
Status changes propagate both ways in seconds.
Two-way
Real-time
Replayable
Moves across
Trip requests · Pickup & destination · Mobility & equipment needs · Dispatch & approval decisions · Crew assignment · Vehicle status · GPS position · Arrival times · Patient observations · Facility handover
Deployed branded as yours, connected to your scheduling and vehicle trackers, with your stations, fleet and dispatch rules configured.
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